Website privacy information
Website privacy
How Koi handles website and direct-contact information.
Koi Property Solutions LLC does not use a contact form on this website. If you contact Koi by email or telephone, Koi and the applicable service providers receive the information you choose to provide. The website host may also process limited technical data required to deliver and protect the site.
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Information you provide
When you contact Koi, the information received may include your name, email address, telephone number, organization, message, and property or transaction information you choose to share.
Please do not send bank credentials, Social Security numbers, access codes, wire instructions, or similarly sensitive information through ordinary email.
How information may be used
Koi may use information to respond; research or evaluate a potential opportunity; coordinate due diligence, title, legal, or transaction-related work; maintain business records; protect its rights; and comply with applicable law.
Relevant information may be disclosed to service providers, professional advisers, title or transaction professionals, or government authorities when reasonably necessary for those purposes or required by law.
Technical data, cookies, and advertising
The website host may process limited technical information such as an IP address, request time, browser or device information, and error or security events to deliver and protect the site.
Koi has not intentionally added analytics, advertising pixels, marketing cookies, session replay, or behavioral profiling to this website.
Retention and security
Koi may retain business communications and limited opt-out records for as long as reasonably necessary for the relevant communication, legal and recordkeeping obligations, dispute resolution, security, and suppression requests.
No transmission or storage method is guaranteed to be completely secure, and this notice does not represent a fixed retention period for every category of information.
Email choices
To stop future non-transactional outreach email from Koi, reply “Unsubscribe” to a Koi email or email nathanial@koipropertysolutions.com with the subject “Unsubscribe.” Koi may retain a limited suppression record so the request can be honored.
A request applies to future outreach for the identified email address. Transactional or legally required communications may still be sent when applicable.
Privacy contact
To ask about, correct, or request deletion of information you provided, contact Nathanial Kiscellus at nathanial@koipropertysolutions.com or (216) 930-1758. Requests are handled subject to applicable law, and some information may be retained when required or permitted.
This website does not publish a mailing address. No personal or home address is used here.
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